Practice Management
MARTIN BELL
Business Manager
Martin is responsible for the overall management and operation of the Practice and, from a patient perspective, oversees issues relating to staff and the building. If the Assistant Manager (Nicki) is not available, Martin is also available to discuss suggestions or receive complaints.
NICKI WILD
Female
Assistant Manager
Nicki is responsible for the day to day running of the practice, ensuring everything runs smoothly and effectively. Nicki is available to discuss patient concerns and complaints.
Doctors
DR ALISON PETTS
Female
GP Partner
Dr Petts has an interest in Minor Operations and teaching & training the GP Registrar's.
DR ANDREW WILLIAMS
Male
GP Partner
Dr Williams has an interest in teaching & training the F2 doctors and medical students, as well as overseeing the in-house Pharmacy team.
DR JONATHAN HOLMES
GP Partner
Dr Holmes has an interest in teaching and training, offering support to the medical students who attend the Practice.
DR KATHRYN HODGES
Female
GP Partner
Dr Hodges has a special interest in Learning Disabilities, teaching and training the GP Registrars, as well as overseeing the in-house Nursing team.
DR SARAH GRAY
Female
Salaried GP
DR FLORA PATERSON-BROWN
Female
Salaried GP
DR JAYNE CULLEN
Female
Salaried GP
DR HANNAH DEAN
Female
Salaried GP
GP Registrars
Our GP Registrars are pursuing a career in General Practice. The Registrars change every 6 months.
F2 Doctor
They spend 4 months in general practice after 12-18 months of hospital Practice.
Admin Team Leader
Lynsey is responsible for the day to day running of the administrative team, overseeing daily tasks and offering ongoing training and support. Lynsey also manages the clinical rota for the nursing team and GP's, as well as other important administrative tasks.
LYNSEY ERSKINE
Admin Team Leader
Reception Team
Our team of receptionists are here to help you. They answer the phone, man the front desk, deal with enquiries and book a wide range of appointments. Their job is very demanding so please be patient. When contacting the practice, the Receptionist may ask you for a few details; all our reception staff are fully trained in Care Navigation and ask these questions to ensure you are signposted to the most appropriate clinician or local service. All medical information, which is held on your behalf, is governed by the Data Protection Act and staff are vigilant in ensuring that only essential information is made known to other practice staff.
AUDREY TROTTER
Female
As well as being a member of our reception team, Audrey ensures that patients with Non-Diabetic Hyperglycemia are followed up and referred to external services accordingly.
GILLIAN LOWES
Female
As well as being a member of our reception team, Gillian ensures our Learning Disability patients are booked in for their annual review with Dr Hodges.
Medical Secretary
Karen and Shani are our Medical Secretaries. They are responsible for all patient referrals whether it be to secondary care or other external clinics. They also deal with important administrative tasks and patient queries.
KAREN MCLEAN
Female
Medical Secretary
SHANI BAMBROUGH
Female
Medical Secretary
Care Coordinator
DEBORAH WILKINSON
Female
Care Coordinator
Deborah is currently responsible for dealing with new patient registrations, as well as other important administrative duties.
Data & Information Officer
This is a joint post with Great Lumley Surgery, Middle Chare Medical Group and Sacriston Surgery.
JULIE ANNE STERLING
Female
Data & Information Officer
Clinical Pharmacists
Pharmacy Technician
A Pharmacy Technician in General Practice supports medicine optimisation. They work within a multidisciplinary team to improve medication safety, reduce waste, enhance patient outcomes, liaise with patients, GP's and other healthcare professionals. Key duties include managing prescription workflows, preparing audits and contributing to the quality improvement projects within the Practice.
Pharmacy Admin
Ashley is responsible for ensuring all pharmacy related administrative tasks are carried out daily. This includes managing your prescription requests, booking medication reviews and booking certain long term condition reviews. As well as this, Ashley is a trained phlebotomist and has a clinic every Wednesday afternoon
ASHLEY BELL
Pharmacy Admin
Advanced Nurse Practitioners
BEVERLY SMALL
Nursing Team Lead
Beverly has a specialist interest in diabetes.
PATRICIA HOLMES
Community Nurse for the Frail and Elderly cohort of patients, offering support to patients who are unable to attend the surgery.
Practice Nurses
Practice Nurses are fully trained in a wide range of skills including immunisations, health promotion, contraception and management of long-term conditions e.g. advice on diet and lifestyle choices, coronary heart disease, hypertension, asthma, diabetes, smoking cessation and obesity. Practice Nurses can extend their skills at Diploma Level and see many patients who previously would have seen the Doctor.
The Nursing Team run various Nurse-led clinics for diabetes, asthma, coronary heart disease and COPD as well as providing general nursing services, dressings, removal of sutures and blood tests.
JILLIAN WALKER
Female
Practice Nurse
EMMA MITCHELL
Female
Practice Nurse
Nurse Associate
The Nurse Associate role provides a hands-on, person-centered care as part of our nursing team, bridging the gap between our healthcare assistant and practice nurses. Louise can see an array of patients for things such as certain injections, blood tests, NHS health checks, cervical screening and ECG's
LOUISE HINDHAUGH
Female
Nurse Associate
Healthcare Assistants
Healthcare Assistants are non-registered Nursing staff who assist in patient care and Practice related duties, as directed by and under the supervision of a Registered Healthcare Professional (including Lead Practice Nurse, Practice Manager and GPs). Healthcare Assistants work collaboratively with the General Practice Team to meet the needs of patients, and provide essential task-orientated services like taking blood samples (phlebotomy), processing specimens, sometimes performing ECGs (to measure heart function) and spirometry (to measure lung function). They play a crucial role in supporting the Clinical Team.
NICOLA KING
Female
Healthcare Assistant