The Practice will fulfil its obligations to satisfy the “statutory duty of candour” as outlined below.

This policy sets out the way in which the Practice will comply with its obligations and what the individual responsibilities are in relation to raising any concerns that they have and how those concerns will be dealt with.

The intention is that there is a culture of openness and truthfulness to improving the safety of patients, staff and visitors to the Practice, as well as raising the quality of healthcare systems. If patients or employees have suffered harm as a result of using our services, the Practice will investigate, assess and if necessary apologise for and explain what has happened.

It is also intended to improve the levels of care, responsibility and communication between healthcare organisations and patients and/or their carers, staff and visitors and makes sure that openness, honesty and timeliness underpin our responses to such incidents.

Duty of Candour Patient Policy.docx

Duty of candour leaflet.pdf