Patient Medication Agreement

Patients are advised to read the following protocol regarding the practice's prescribing position:

Patient Medication Agreement

Repeat Prescriptions

In response to the current Coronavirus situation we have extended our prescription telephone line on a morning for those patients who are unable to order their medication online.

If you are unable to access online services you can either email your request via our dedicated generic prescription email:

or alternatively you can telephone the surgery on 0191 371 0232 between 10am and 3pm.

Please allow 2 whole working days before collection. 

"2 working days" starts when we receive your instruction during a normal working day

If you would like us to post the prescription back to you please enclose a stamped addressed envelope and allow one week.

Medicine Sick Day Rules

When you are unwell with any of the following:

    • Vomiting or diarrhoea (unless only minor)

    • Fevers, sweats and shaking

Then STOP taking the medicines listed below:

    • ACE Inhibitors:

Medicine names ending in 'pril' e.g. lisinopril, perindopril, ramipril

    • ARBs:

Medicine names ending in 'sartan' e.g. losartan, candesartan, valsartan

    • NSAIDs:

Anti-inflammatory pain killers e.g. ibuprofen, diclofenac, naproxen

    • Diuretics:

Sometimes called 'water pills' e.g. furosemide, spironolactone, indapamide, bendroflumethiazide

    • Metformin:  A medicine for diabetes

Restart when you are well (after 24 to 48 hours of eating and drinking normally). If you are in any doubt, please contact your pharmacist, GP or nurse.

Do you pay for your prescriptions?

Prescriptions are free for:

    • Men and women over sixty

    • Pregnant women with a valid maternity certificate

    • Children under sixteen or up to nineteen in full-time education

    • Mothers of babies under twelve months

    • People who receive income support (check list on Form P11 from Social Security or Post Office)

    • People with family credit

    • Certain chronic conditions

If you are not entitled to free prescriptions, a ‘season ticket’ may save you money. This is a pre-payment certificate; please ask at Reception for details.

Order Repeat Prescriptions Online with Patient Access 

We are now offering our patients the facility to order repeat prescriptions online.  Simply call into the surgery and ask the reception team for a "PIN" number which will enable you to set up an online account.

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