Noticeboard

Emailing Prescription Requests

We now have a new, seperate, email address solely for prescription requests. The email address is as follows: 

nencicb-cd.prescriptionrequestsacriston@nhs.net

Please ensure the email includes your name, date of birth and the medication that you require and this will be processed within the normal time frame. 

Patient Medication Agreement

Patients are advised to read the following protocol regarding the practice's prescribing position:

Patient Medication Agreement

Repeat Prescriptions

In response to the current Coronavirus situation we have extended our prescription telephone line on a morning for those patients who are unable to order their medication online.

If you are unable to access online services you can either email your request via our dedicated generic prescription email: 


nencicb-cd.prescriptionrequestsacriston@nhs.net

or alternatively you can order via the NHS App or Patient Access.

Order Online with the NHS App 

NHS App

You do not need a pin from the surgery to access the NHS App. Simply download the app on your phone and follow the instructions. 

Please allow 2 whole working days before collection. 

"2 working days" starts when we receive your instruction during a normal working day

If you would like us to post the prescription back to you please enclose a stamped addressed envelope and allow one week.

Medicine Sick Day Rules

When you are unwell with any of the following:



    • Vomiting or diarrhoea (unless only minor)

    • Fevers, sweats and shaking



Then STOP taking the medicines listed below:



    • ACE Inhibitors:



Medicine names ending in 'pril' e.g. lisinopril, perindopril, ramipril



    • ARBs:



Medicine names ending in 'sartan' e.g. losartan, candesartan, valsartan



    • NSAIDs:



Anti-inflammatory pain killers e.g. ibuprofen, diclofenac, naproxen



    • Diuretics:



Sometimes called 'water pills' e.g. furosemide, spironolactone, indapamide, bendroflumethiazide



    • Metformin:  A medicine for diabetes



Restart when you are well (after 24 to 48 hours of eating and drinking normally). If you are in any doubt, please contact your pharmacist, GP or nurse.

Do you pay for your prescriptions?

Prescriptions are free for:



    • Men and women over sixty

    • Pregnant women with a valid maternity certificate

    • Children under sixteen or up to nineteen in full-time education

    • Mothers of babies under twelve months

    • People who receive income support (check list on Form P11 from Social Security or Post Office)

    • People with family credit

    • Certain chronic conditions



If you are not entitled to free prescriptions, a ‘season ticket’ may save you money. This is a pre-payment certificate; please ask at Reception for details.

Order Repeat Prescriptions Online with Patient Access 

We are now offering our patients the facility to order repeat prescriptions online.  Simply call into the surgery and ask the reception team for a "PIN" number which will enable you to set up an online account.

 
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