Brief Summary of the Practice
Sacriston Surgery serves the whole of Sacriston as well as its surrounding areas. Our team includes nine GPs, four Nurses, a Health Care Assistant as well as our Practice Manager, Administration and Reception Staff. Some of the Doctors at the Practice work on a part-time basis.
We offer a full General Practice Service and run Specialist Clinics for children and pregnant women, Coronary Heart Disease, Diabetes, Chronic Obstructive Pulmonary Disease, Asthma sufferers and for patients needing minor surgery. Contact Durham and Chester-le-Street Primary Care Trust on (0191) 301 1300 for services we do not provide.
At Sacriston Surgery, we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know whom you are speaking to, so our Practice Staff wear a name badge and identify themselves on the telephone.
**New Patient Data Page**
We have created a new Patient Data Page on our website to keep you informed of your Health Records and how the NHS is using them. It is important for you to read this information. Please navigate to our Patient Data Page
**NEW PAGE** Care Quality Commission (CQC)
We are registered with the Care Quality Commission. Their job is to check whether hospitals, care homes and care services are meeting essential standards. An inspection of our Practice was carried out in November 2013; please navigate to our new page, CQC, for more information.
Sacriston Surgery is a ‘Training Practice’. This means Doctors wanting to enter General Practice spend six months with us in order to gain the experience they need to become Family Doctors. These are known as GP Registrars and F2 Doctors. As a Training Practice, your medical records may be used for educational purposes. Because of this, we ask patients registering with us to sign a consent form giving permission for their records to be used in this way.
This website is for both existing patients and those considering registering with us. It tells you about our services, how to access them and some general information about how our Practice operates.
Newly Registered Patients
If you live in our Practice area and would like to register with us, please complete one of our registration forms (GMS1) available from our Reception. On the form, you will be able to say which Practitioner you would prefer to see. However, you will be registering with the Practice rather than an individual GP.
We are always happy to see any relatives or friends staying with you if they need a Doctor or Nurse. They will need to fill out a short form for the information to be returned to their own Doctor. Please arrive 10 minutes before your appointment to allow time for completion of the necessary forms.
This Practice supports the Government’s NHS Zero Tolerance Zone Campaign. GPs and their Staff have the right to care for others without fear of being attacked or abused. We ask that you treat your GP and Practice Staff with courtesy and consideration.
The Surgery is fully equipped for disabled access, including toilet facilities.
Out of Hours Service
The service will provide patients with:
- First contact/telephone triage
- Emergency care assessed through a range of local treatment centres
- Emergency care assessed through a home visiting service
What to do when the Surgery is Closed
Evenings and Weekends
urgent advice and treatment, call the out of hours service on:
This service is for urgent medical situations – if you, or a member of your family, become ill and you are concerned. It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.
A trained member of Staff will answer the phone and take some details from you. They will pass your details straight over to a Doctor or Nurse, who will phone you back to ask you more about the problem and, with you, will decide the best option for you. Depending on the seriousness of your condition, this might be one of the following:
Advice over the phone. A visit to a local treatment centre. A home visit by a Nurse, Doctor or Paramedic.
- NHS Direct can give you general medical information 24 hours a day. Their trained Nurses can provide you with expert health advice and reassurance any time of the day or night.
- Visit a local pharmacy (chemist). Your local paper will have details of pharmacies open late on weekdays and on Saturdays, Sundays and Bank Holidays.
- If your injury or illness is severe, or you have had a serious accident, call 999 and ask for an ambulance. Or you can visit your local A&E Department.
If you are calling on behalf of someone else please have relevant information available, such as:
- Date of birth
- Current medication
- Name of their GP.
If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.